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Patent Searching and Data


Title:
INFORMATION PROVIDING METHOD, INFORMATION PROVIDING SYSTEM, INFORMATION PROVIDING DEVICE, AND COMPUTER PROGRAM
Document Type and Number:
WIPO Patent Application WO/2021/060391
Kind Code:
A1
Abstract:
Provided are an information providing method, an information providing system, an information providing device, and a computer program, which use voice and text input/output as appropriate to provide information. The information providing system according to the present embodiment comprises: a user interface installed in a lodging facility; a request acquisition unit that acquires a request based on a voice inputted to the user interface; a response information acquisition unit that acquires, from a database, response information corresponding to the request acquired by the request acquisition unit; a voice output processing unit that performs processing in which the user interface is caused to output, as voice, the response information acquired by the response information acquisition unit; and an information providing device having a processing unit that performs processing switching to an automatic response via text input/output if the response information cannot be acquired from the database.

Inventors:
TODA YOSHIKI (JP)
HSU SHIH PO (JP)
Application Number:
PCT/JP2020/036093
Publication Date:
April 01, 2021
Filing Date:
September 24, 2020
Export Citation:
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Assignee:
TRADFIT CO LTD (JP)
International Classes:
G10L15/10; G06F3/01; G06F3/16; G10L15/22
Foreign References:
JP2003337866A2003-11-28
JP2008109595A2008-05-08
JP2019139584A2019-08-22
JP2015153015A2015-08-24
US20140257963A12014-09-11
Attorney, Agent or Firm:
KOHNO, Hideto et al. (JP)
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