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Title:
電子機器のサービス提供方法及びカスタマセンタ並びにユーザシステム
Document Type and Number:
Japanese Patent JP4786050
Kind Code:
B2
Abstract:
Upon providing a new service associated with a key telephone unit to a user system, a customer center periodically acquires communication log information of the key telephone unit, generates suggestion information of an inside comprise, which is optimal to the key telephone unit, on the basis of the communication log information, and automatically transmits that suggestion information to a maintenance personal computer via the Internet.

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Inventors:
Ebisawa Yoshizo
Seiichi Yamamoto
Kato Hitoshi
Yoshihiro Kawauchi
Funao Yasuo
Takeshi Makida
Application Number:
JP2001094161A
Publication Date:
October 05, 2011
Filing Date:
March 28, 2001
Export Citation:
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Assignee:
Toshiba Corporation
International Classes:
H04M3/00; H04M3/24; H04M3/22; H04M3/42; H04M15/00; H04Q3/58
Domestic Patent References:
JP10304060A
JP6141095A
Attorney, Agent or Firm:
Hiroshi Horiguchi



 
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