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Title:
電話監査システムおよび電話監査方法
Document Type and Number:
Japanese Patent JP6753586
Kind Code:
B2
Abstract:
To provide a telephone auditing system capable of surely preventing communication traffic of a main device for telephone auditing, i.e., a telephone auditing device, from becoming high.SOLUTION: A telephone auditing system shown in fig. 1 has a telephone auditing device 1 for auditing telephone communication between telephone sets 9, 10 connected with a telephone communication network 5, and a voice data storage device for storing voice data related to telephone conversation between the telephone sets. The telephone auditing device 1 includes a log database 503 for storing the telephone communication call information, for identifying the telephone communication call between the telephone sets 9, 10, as log information in text form. One or more than one voice data storage devices, like a first voice data storage device 2 and a second voice data storage device 3, are distributed on the telephone communication network 5. The voice data storage devices 2, 3 include voice databases 22, 32 for storing the voice data in association with the telephone communication call information, respectively.SELECTED DRAWING: Figure 1

Inventors:
Yoichi Yamaguchi
Application Number:
JP2018067574A
Publication Date:
September 09, 2020
Filing Date:
March 30, 2018
Export Citation:
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Assignee:
NEC Platforms, Ltd.
International Classes:
H04M3/42
Domestic Patent References:
JP2010161589A
JP2014042128A
JP2010183238A
Foreign References:
US20100316199
Attorney, Agent or Firm:
Ken Ieiri