To improve entertainment quality in a facility such as a theme park or an amusement park by performing information distribution such that a facility user may have a sense of intimacy for characters in the facility.

It is detected that the eye line of a facility user nearly has matched the eye line of a character in the facility. When detecting that the eye line of the facility user has nearly matched the eye line of the character, information on the character is distributed to an information terminal device carried by the facility user.