Title:
METHOD FOR INITIATING COMMUNICATIONS WITH DISPERSED TEAM MEMBERS FROM WITHIN A VIRTUAL TEAM ENVIRONMENT USING PERSONAL IDENTIFIERS
Document Type and Number:
WIPO Patent Application WO2002050725
Kind Code:
A3
Abstract:
A method of initiating communications using a persistant virtual team environment instantiated by a collaborations service suite is disclosed. A collaboration services suite is adapted to support a plurality of integrated telecommunications services accessed by geographically dispersed team members using a virtual team environment (VTE) client that generates a graphical user interface (GUI) for each of the respective team members. Communications sessions are automatically set up by the collaboration services suite in response to request messages generated by the VTE client when a team member initiates a communications session request using the GUI. Team members require no knowledge of another team member's communications device address in order to initiate a communications session. The collaboration services suite includes a VTE server that communicates with the VTE clients, a presence engine that collects and maintains a status of communications devices specified in a current profile of the team member; and, a call server for handling setup and control of a voice component of each communications session completed.
Inventors:
THOMPSON CHRISTOPHER
BEATON BRIAN F
GROSSNER CLIFFORD P
LIVERSIDGE DOUGLAS E
ROMANIUK ROMAN
SMITH COLIN D R
ZDRALEK JAMES F
BOUCHARD JEAN J
FORTIER STEPHANE F
WILLIAMS L LLOYD
BEATON BRIAN F
GROSSNER CLIFFORD P
LIVERSIDGE DOUGLAS E
ROMANIUK ROMAN
SMITH COLIN D R
ZDRALEK JAMES F
BOUCHARD JEAN J
FORTIER STEPHANE F
WILLIAMS L LLOYD
Application Number:
PCT/CA2001/001751
Publication Date:
October 03, 2002
Filing Date:
December 07, 2001
Export Citation:
Assignee:
NORTEL NETWORKS LTD (CA)
BELL CANADA (CA)
BELL CANADA (CA)
International Classes:
G06F3/033; G06F3/048; G06Q10/10; H04L12/58; H04L29/06; H04L29/08; H04M3/56; H04M7/00; H04L12/18; (IPC1-7): G06F17/60
Domestic Patent References:
| WO2000069140A1 | 2000-11-16 |
Other References:
XP002195889, Retrieved from the Internet [retrieved on 20020411]
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MMUSIC WG: HANDLEY ET AL: "draft-ietf-sip-rfc2543bis-00.ps - SIP: Session Initiation Protocol", INTERNET ENGINEERING TASK FORCE, XX, XX, 5 June 2000 (2000-06-05), pages 1 - 129, XP002164649
HANDLEY M ET AL: "SDP: Session Description Protocol", INTERNET ENGINEERING TASK FORCE, RFC 2327, April 1998 (1998-04-01), XP002101463
XP002196111, Retrieved from the Internet
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XP002195089, Retrieved from the Internet [retrieved on 20020328]
HOCK S ET AL: "A telecooperation framework based on broker and trading services", ENTERPRISE DISTRIBUTED OBJECT COMPUTING WORKSHOP Y1997. PROCEEDINGS., FIRST INTERNATIONAL GOLD COAST, QLD., AUSTRALIA 24-26 OCT. 1997, LOS ALAMITOS, CA, USA,IEEE COMPUT. SOC, US, 24 October 1997 (1997-10-24), pages 272 - 281, XP010251306, ISBN: 0-8186-8031-8
MMUSIC WG: HANDLEY ET AL: "draft-ietf-sip-rfc2543bis-00.ps - SIP: Session Initiation Protocol", INTERNET ENGINEERING TASK FORCE, XX, XX, 5 June 2000 (2000-06-05), pages 1 - 129, XP002164649
HANDLEY M ET AL: "SDP: Session Description Protocol", INTERNET ENGINEERING TASK FORCE, RFC 2327, April 1998 (1998-04-01), XP002101463
XP002196111, Retrieved from the Internet
"PAM Specification Document Version 0.6 Passage", PAM SPECIFICATION DOCUMENT VERSION 0.9, XX, XX, 24 May 2000 (2000-05-24), XX, pages 1 - 91, XP002195090
XP002195089, Retrieved from the Internet
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