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Patent Searching and Data


Title:
TELEPHONE PLATFORM LOG QUERY METHOD, TERMINAL DEVICE, STORAGE MEDIUM AND APPARATUS
Document Type and Number:
WIPO Patent Application WO/2021/012489
Kind Code:
A1
Abstract:
The present application relates to the field of interface log generating process optimization, and disclosed are a telephone platform log query method, a terminal device, a storage medium and an apparatus. In the present application, a log function corresponding to a file to be processed is acquired, and the file to be processed is redirected to an initial installation directory according to the log function so as to generate a target installation directory; the target installation directory is recorded in a preset database so as to form a log database; after it is detected that the log database is generated, associated information corresponding to a target FreeSWITCH host is acquired; the log database is updated according to the associated information so as to generate a target database; and when a log query instruction is received, the target database is queried according to the log query instruction. The preset database is quickly queried when a call system is abnormal. Thus, the troubleshooting speed for abnormalities in the call system is improved, and there is no need to check a large number of logs, which saves time for abnormality troubleshooting and improves the efficiency of system abnormality troubleshooting.

Inventors:
YANG ZHONGCHENG (CN)
DUAN XIANGCHENG (CN)
Application Number:
PCT/CN2019/116748
Publication Date:
January 28, 2021
Filing Date:
November 08, 2019
Export Citation:
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Assignee:
PING AN TECH SHENZHEN CO LTD (CN)
International Classes:
H04M3/22
Foreign References:
CN104993957A2015-10-21
CN108880877A2018-11-23
CN109660405A2019-04-19
US20150358362A12015-12-10
Attorney, Agent or Firm:
CENFO INTELLECTUAL PROPERTY AGENCY (CN)
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