Title:
サービス提供管理システム
Document Type and Number:
Japanese Patent JP6397817
Kind Code:
B2
Abstract:
Provided is a service-provision management system with which the requirements of a large number of users can be fulfilled by a small number of assistants, and with which all of the users can receive services very easily as a result of implementing the highly flexible provision of care and assistance services. The present invention is provided with: an experience-information database which manages experience information related to users (5) ; and service-provision robots which provide services adapted for the users. The present invention is further provided with: an identification-information acquisition means which acquires user identification information; an experience-information searching means which extracts the experience information related to the users (5); a request identification means which identifies requests of the users (5); a service provision means; and an experience storage means which stores, in the experience-information database, the experience information obtained in accordance with the provision of services.
Inventors:
Uenoyama Haruhisa
Uenoyama Mitsuhiro
Uenoyama Mitsuhiro
Application Number:
JP2015520037A
Publication Date:
September 26, 2018
Filing Date:
December 11, 2014
Export Citation:
Assignee:
re&do corporation
International Classes:
G06Q50/22; B25J13/00
Domestic Patent References:
| JP2003339796A | ||||
| JP2005040882A | ||||
| JP2011253389A | ||||
| JP2006235772A |
Foreign References:
| US20050154265 |
Attorney, Agent or Firm:
Hideo Fujimoto
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