Title:
文書処理デバイスの遠隔監視のためのシステムおよび方法
Document Type and Number:
Japanese Patent JP6884017
Kind Code:
B2
Abstract:
A system and method for monitoring of document processing devices for scheduling of service includes a processor, associated memory and a network interface. The network interface is in data communication with a plurality of identifiable multifunction peripherals. Contact data maps each multifunction peripheral to at least one designated contact is stored in the memory. The network interface receives status data from each of the plurality of multifunction peripherals which is stored in the memory. A statistical engine, including the processor and memory calculates trend data from stored status data and generates alerts corresponding to identified multifunction peripherals in accordance with an analysis of the trend data. The network interface communicates the alerts to at least one designated contact in accordance with each identified multifunction peripheral and the contact data.
Inventors:
Junjin Wang
Louis Ormond
Louis Ormond
Application Number:
JP2017056489A
Publication Date:
June 09, 2021
Filing Date:
March 22, 2017
Export Citation:
Assignee:
Toshiba Corporation
TOSHIBA TEC CORPORATION
TOSHIBA TEC CORPORATION
International Classes:
H04N1/00; B41J29/46; G03G21/00
Domestic Patent References:
| JP2012182671A | ||||
| JP2007116671A | ||||
| JP2010182228A | ||||
| JP2011129055A | ||||
| JP2010015206A | ||||
| JP2006106861A |
Attorney, Agent or Firm:
Shiga International Patent Office