Title:
通信装置、プログラムおよびオペレータ選択方法
Document Type and Number:
Japanese Patent JP6926825
Kind Code:
B2
Abstract:
To improve convenience of a user more than before.SOLUTION: A communication device has a virtual operator processing section 134 connected communicably between a speech terminal 100 as a first customer communication device used by the first customer, and operating based on the operation condition information, a notification unit connected between the virtual operator processing section 134 and the first customer communication device, and notifying the first customer of the first information indicating that second operation condition information, of higher goodness of fit than the first operation condition information, exists while the virtual operator processing section 134 operating based on the first operation condition information and the first customer communication device are communicating, and a change section for changing the operation condition information of the virtual operator processing section 134 from the first operation condition information to the second operation condition information, after notification.SELECTED DRAWING: Figure 1
Inventors:
Atsushi Kosugi
Application Number:
JP2017162855A
Publication Date:
August 25, 2021
Filing Date:
August 25, 2017
Export Citation:
Assignee:
Oki Electric Industry Co., Ltd.
International Classes:
H04M3/50; H04M3/51
Domestic Patent References:
| JP2005062240A | ||||
| JP2016103270A |
Foreign References:
| US20060215831 | ||||
| US20170244834 | ||||
| WO2018163645A1 |
Attorney, Agent or Firm:
Nosho Machida
Yoshifumi Otsuka
Isono International Patent and Trademark Office
Yoshifumi Otsuka
Isono International Patent and Trademark Office