To allow personal features of customers to be accurately decided as personal information and to provide an immediate sales promotion service suitable for a customer on the basis of the personal information.
An image processing part 51 extracts sex, ages, features such as occupations, stay places, stay periods, interesting noticed commodities shown by directions of faces, customers trail courses, etc. of individual customers from a plurality of screens of commodity-purchasing customers, which are consecutively photographed by a plurality of cameras 11 to 18, and specifies them and registers them in a visiting customer list 52. A customer management part 53 takes out feature data from the visiting customer list 52 and takes out preheld voice guide information/electronic bulletin information corresponding to the feature data from a notification information DB 70 and announces/electronically posts the taken-out information from an output part 40, and data of leaving customers are recorded in a customer DB 60. Trail courses of customers recorded in the customer DB 60 can be effectively used for improvement of commodity exhibition.
COPYRIGHT: (C)2008,JPO&INPIT
Nobuhiro Sekine
Kenichi Kaneko
Tetsunori Kobayashi
Jiro Katou
Waseda University
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