Title:
CUSTOMER MANAGEMENT SYSTEM AND RECORDING MEDIUM
Document Type and Number:
Japanese Patent JPH1173457
Kind Code:
A
Abstract:
PROBLEM TO BE SOLVED: To efficiently provide article information interest for customers to customers by electronic mail and to improve the customer attraction of the store by providing a customer master, a means which reads a customer ID out when the card of the customer is inserted and adds specific points to the point balance in the customer master, etc. SOLUTION: A center 21 when informed of information on an object customer of electronic-mail distribution from a client 31 extracts the customer ID corresponding to the information by referring to the customer master 23 and distributes contents reported in the customer ID to a store system 1 by electronic mail. The customer visits the store without purchasing any special hardware and inserts the customer card 1 into a terminal and then points are added, thereby issuing shopping tickets, coupon tickets, etc. Further, article information that the customer is interested in is distributed by electronic mail and when an answer to it is inputted, points are added to efficiently provide interesting article information by electronic mail, thereby increasing the customer attraction of the store.
Inventors:
MOROOKA HIDEYUKI
MURAYAMA YOSHIHARU
MURAYAMA YOSHIHARU
Application Number:
JP23438997A
Publication Date:
March 16, 1999
Filing Date:
August 29, 1997
Export Citation:
Assignee:
FUJITSU F I P KK
International Classes:
G07G1/12; G06Q10/00; G06Q30/02; G06Q30/06; G06Q50/00; G06Q50/10; (IPC1-7): G06F17/60; G07G1/12
Domestic Patent References:
| JPH08238373A | 1996-09-17 | |||
| JPH09198552A | 1997-07-31 | |||
| JPH09212741A | 1997-08-15 | |||
| JPH08103549A | 1996-04-23 | |||
| JPH06295390A | 1994-10-21 | |||
| JPH10171880A | 1998-06-26 |
Foreign References:
| WO1997023838A1 | 1997-07-03 |
Attorney, Agent or Firm:
Morihiro Okada