Title:
INFORMATION PROCESSING DEVICE, PROGRAM AND INFORMATION PROCESSING METHOD
Document Type and Number:
Japanese Patent JP2022032691
Kind Code:
A
Abstract:
To provide an information processing device, etc., capable of efficiently creating the summary of reception data in a customer service work like a help desk.SOLUTION: An information processing device includes: an obtaining unit that obtains reception data; a classification identifying unit that identifies, on the basis of a classification database which associates a classification for each feature, the classification for the reception data obtained by the obtaining unit; and a simplifying unit that simplifies the reception data using a dictionary for each classification with reference to the classification identified by the classification identifying unit.SELECTED DRAWING: Figure 1
Inventors:
ONO KAZUHISA
ITO NAOYUKI
ITO NAOYUKI
Application Number:
JP2020136747A
Publication Date:
February 25, 2022
Filing Date:
August 13, 2020
Export Citation:
Assignee:
DAINIPPON PRINTING CO LTD
International Classes:
G06Q10/10; G06Q50/10; G06T7/00; G06T7/20; G10L15/10; G10L25/63
Attorney, Agent or Firm:
Hidehito Kono
Tono Kono
Tono Kono