Title:
情報処理装置、情報処理システム、提案方法及びプログラム
Document Type and Number:
Japanese Patent JP6402488
Kind Code:
B2
Abstract:
An information processing apparatus includes an acquiring unit configured to acquire first failure information on failures that have occurred in a first device of a predetermined model of a predetermined customer, and acquire second failure information on failures that have occurred in a second device of the predetermined model; a calculating unit configured to calculate first operation information on the first device by using the first failure information, and calculate second operation information on the second device by using the second failure information; and an output unit configured to output proposal information indicating a proposal based on the first operation information and the second operation information.
Inventors:
Kenji Kawazumi
Application Number:
JP2014099998A
Publication Date:
October 10, 2018
Filing Date:
May 13, 2014
Export Citation:
Assignee:
株式会社リコー
International Classes:
G06Q10/00; G06F11/34
Domestic Patent References:
| JP2011100283A | ||||
| JP2011129055A | ||||
| JP2013061819A |
Attorney, Agent or Firm:
Hiroaki Sakai