Title:
INFORMATION PROCESSING SYSTEM, INFORMATION PROCESSING DEVICE, CONTROL PROGRAM, AND CONTROL METHOD
Document Type and Number:
Japanese Patent JP2023087718
Kind Code:
A
Abstract:
To enable interactions between other operators and other users to be known when responding to a user.SOLUTION: A server (12) includes a CPU (20), with the web screen (100) of a shopping site provided by the server being displayed on a user terminal (16). An operator would answer to a user's question regarding the shopping site and serve the user by a chat or a talk. In this case, a chat screen or a talk screen is displayed on an operator terminal (18), and the user's voice is outputted from a speaker (64) when a talk is underway. When an operator requests the server to output interactions between other operators and other users, interactions between other operators and other users are transmitted for output, from the operator terminals of the other operators selected under a prescribed condition, to the operator terminal of the operator.SELECTED DRAWING: Figure 7
Inventors:
ISHIGURO HIROSHI
MIKAMI TAKASHI
NISHIGUCHI SHOGO
MIKAMI TAKASHI
NISHIGUCHI SHOGO
Application Number:
JP2021202151A
Publication Date:
June 26, 2023
Filing Date:
December 14, 2021
Export Citation:
Assignee:
AVITA INC
UNIV OSAKA
UNIV OSAKA
International Classes:
H04L51/04; H04L51/10; H04L51/21
Attorney, Agent or Firm:
Yoshito Yamada
Kazushi Omura
Kazushi Omura
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