To realize quick and appropriate processing by receiving a notification of an occurrence site of an event occurring in an operating vehicle.

An integrated instruction device comprises: cellular phones 200P operated by passengers getting on a vehicle; a home gate device 300 for opening/closing a door front (entrance) of the vehicle, at a platform where a train stops; and an in-vehicle trouble handling device 400 for instructing the handling to a cellular phone 200I and the like that a policeman I carries. The home gate device notifies the cellular phones of the passengers of boarding information for specifying a vehicle of the train and the position of a door where the passengers get on. The cellular phones, when the possessors thereof suffer damage, transmit the obtained boarding information and photographed data obtained by photographing the situation to the in-vehicle trouble handling device for notification. The in-vehicle trouble handling device transmits the received boarding information and the photographed data to the cellular phone of the policeman and the like, along with the train vehicle and the door position to instruct the handling.