Login| Sign Up| Help| Contact|

Patent Searching and Data


Title:
METHOD FOR PROVIDING SERVICE
Document Type and Number:
Japanese Patent JP2003044704
Kind Code:
A
Abstract:

To provide a service providing method capable of improve the profits and convenience of the whole by presenting appropriate information to a user, a vehicle parts plant and a dealer in a service management system for vehicle repairing work, etc.

The vehicle 2 is subjected to calculation of a vehicle fault diagnosis and a parts life duration according to information that can be acquired from a sensor and a control unit, and when the needs for vehicle repairing work occur, a repairing request is made to an information center 1. The information center 1 that has received the repairing request notifies a terminal of the dealer 4 of the repairing request to make the dealer 4 transmit a service condition. The dealer 4 responds to the repairing request and transmits the service condition of its own stop to the information center 1. The information center 1 relays to the user the received service condition in each dealer 4 and allows the user to select a desired service condition. Then, the information center 1 transmits signed agreement information to the dealer 4 who has presented the service condition selected by the user and mediates a contract with the user.


Inventors:
IIBOSHI AKIRA
KAMEOKA YUJI
Application Number:
JP2001231497A
Publication Date:
February 14, 2003
Filing Date:
July 31, 2001
Export Citation:
Click for automatic bibliography generation   Help
Assignee:
HONDA MOTOR CO LTD
International Classes:
G06Q50/10; G06Q30/06; G06Q50/00; G07C5/00; G07C5/08; (IPC1-7): G06F17/60
Domestic Patent References:
JPS6294443A1987-04-30
JPH10300488A1998-11-13
JPH1024784A1998-01-27
JPH1191516A1999-04-06
Attorney, Agent or Firm:
Masatake Shiga (5 outside)