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Title:
METHOD AND SYSTEM FOR EMERGENCY RESPONSE
Document Type and Number:
Japanese Patent JP3672838
Kind Code:
B2
Abstract:

PROBLEM TO BE SOLVED: To provide a method and system that can quickly and efficiently cope with the occurrence of emergency, without increasing number of operators in a supervisory center by solving the problem of a conventional method and system, where an operator spends all his time on one user at emergency and cannot cope with other emergency reports.
SOLUTION: This system provides the method and system for coping with emergency, in which when the supervisory center receives an emergency notice from a mounted terminal 1a, an emergency coping means 21 selects any of other mounted terminals 1b-1f in the vicinity of the mounted terminal 1a, makes a call to the selected terminal, a PHS system 3 connects the mounted terminal 1a to the selected terminal among the mounted terminals 1b-1f by a multi-party simultaneous speech channel and a user of the selected terminal, on behalf of the operator makes a conversation with the user of the mounted terminal 1a making the emergency notice, so as to of encouraging the user of the mounted terminal 1a.


Inventors:
Akasaka Noboru
Application Number:
JP2001119074A
Publication Date:
July 20, 2005
Filing Date:
April 18, 2001
Export Citation:
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Assignee:
Akasaka Noboru
International Classes:
G08C19/00; A61B5/00; G01S5/14; G06Q10/00; G06Q50/00; G06Q50/10; G06Q50/22; G08B21/02; G08B25/04; G08B25/08; G08B25/10; H04M3/42; H04M11/04; (IPC1-7): H04M11/04
Domestic Patent References:
JP6268744A
JP11070086A
Attorney, Agent or Firm:
Nobuhiro Funatsu
Kiyotaka Sakamoto