To provide a service use support system which enables network resources to be used advantageously in terms of trouble and time.
A retrieval server 200, when receiving retrieval request mail, obtains retrieval information from the received retrieval request mail and retrieves an electronic mail address from a storage device 62 according to the obtained retrieval information. When the electronic mail address of a print server PS corresponding to the retrieval information is found, retrieval result mail including the found electronic mail address is sent to the transmission source of the retrieval request mail. Respective print servers PS1 to PS2, when it receives the print request mail obtains print format information and print data from the received print requests mail and prints the print data, according to the obtained print format information.
AOKI MIKIO
ONISHI JOJI
