Title:
試験装置に遠隔サポートサービスを提供するシステム及び方法
Document Type and Number:
Japanese Patent JP7221973
Kind Code:
B2
Abstract:
Systems and methods to provide remote support services to a testing device are disclosed. An example testing device includes a computing device configured to obtain a measurement value related to the material or component under test. The computing device includes: a display; an input device; a processor; and a memory coupled to the processor and storing computer readable instructions which, when executed by the processor, cause the processor to: in response to first input via the input device, transmit a request for a technical support service to a remote computing system; perform, at the computing device, one or more remote service actions associated with the technical support service.
Inventors:
Justin Fry
Christopher Jackson
kylie sorter
Christopher Jackson
kylie sorter
Application Number:
JP2020541690A
Publication Date:
February 14, 2023
Filing Date:
January 31, 2018
Export Citation:
Assignee:
Illinois Tours Works Inc.
International Classes:
G01N3/02; G01N3/62
Domestic Patent References:
| JP2017173083A | ||||
| JP2003315343A |
Foreign References:
| WO2012032762A1 |
Other References:
アルバック・ファイ株式会社カスタマーサービス部,サービス開始のお知らせ,日本,2010年07月01日
Attorney, Agent or Firm:
Aoki Atsushi
Shinji Mihashi
Yuichi Morimoto
Keiji Akagi
Shinji Mihashi
Yuichi Morimoto
Keiji Akagi
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