To provide a document preparation and distribution system which can prepare a document, can distribute the prepared document to persons other than a preparer and facilitates an order work, and to provide a service, a program and a storage medium.

This document preparation and distribution system 1 mainly comprises a document preparing and distributing server 3, a business terminal 5, customer terminals 7-1, 7-2,..., and a merchandise ordering server 9, and the document preparing and distributing server 3, the business terminal 5, the customer terminals 7-1, 7-2,..., and the merchandise ordering server 9 are connected through a two-way communicable network 11. The document preparing and distributing server 3 has a function that mainly receives an instruction from the business terminal 5 to prepare a document and distributes the document to the customer terminals 7, and has a customer database 13, a business person database 15, a merchandise database 17, a document database 19, a document preparing means and a document distributing means. The business terminal 5 can distribute the prepared document to the customer terminals 7 without receiving the document.