Login| Sign Up| Help| Contact|

Patent Searching and Data


Title:
IMAGE PROCESSING APPARATUS, SYSTEM, CONTROL METHOD FOR IMAGE PROCESSING APPARATUS, CONTROL METHOD FOR SYSTEM, AND PROGRAM
Document Type and Number:
Japanese Patent JP2017016393
Kind Code:
A
Abstract:
PROBLEM TO BE SOLVED: To provide a system which causes a message notification for a customer user of an image processing apparatus to be easily displayed on the display unit of the image processing apparatus such that the notification is made reliably to the customer user, thereby increasing the efficiency of the maintenance services for the image processing apparatus.SOLUTION: A management server 106 accepts a message intended to be displayed on a screen of an image processing apparatus 102 from a sales company user, etc., and generates page information including the message and first instruction information corresponding to the accepted instruction (S401). The image processing apparatus: periodically issues to the management server a first inquiry about instruction information for the image processing apparatus (S402); displays, in response to a notification based on the first instruction information from the management server, a message corresponding to the notification in a status display area of a display unit (S406); and uses a Web browser to acquire from the management server the page information including the message relating to the first instruction information, and displays the acquired page information on the display unit (S407-S411).SELECTED DRAWING: Figure 4

Inventors:
KANEKO TAKESHI
Application Number:
JP2015132539A
Publication Date:
January 19, 2017
Filing Date:
July 01, 2015
Export Citation:
Click for automatic bibliography generation   Help
Assignee:
CANON KK
International Classes:
G06F3/12; B41J29/38; B41J29/42; G03G21/00; G06F3/048; H04N1/00
Domestic Patent References:
JP2001125773A2001-05-11
JP2015070480A2015-04-13
JP2014086791A2014-05-12
JP2015064689A2015-04-09
Foreign References:
WO2011121723A12011-10-06
Attorney, Agent or Firm:
Mizugaki family
Hiroshi Nishiwaki