ELECTRONIC APPARATUS AND CONTROL METHOD THEREOF

Title:

ELECTRONIC APPARATUS AND CONTROL METHOD THEREOF

Document Type and Number:

WIPO Patent Application WO/2020/166935

Kind Code:

A1

Abstract:

An electronic apparatus includes a memory; a communication circuitry configured to communicate with a server; and a processor configured to: control the communication circuitry to transmit error information about a first error, which occurs during an operation, to the server, based on the first error, receive information about data to be collected for solving a second error set based on the error information from the server, store the data generated during the operation based on the received information in the memory, and control the communication circuitry to transmit the stored data to the server, based on the second error which occurs during the operation.

Inventors:

LEE SOMI (KR)
PARK MINHEE (KR)
PARK HYOSUNG (KR)
LEE MYOUNGIL (KR)
LEE BYULNA (KR)
CHOI HEEJUN (KR)

Application Number:

PCT/KR2020/001900

Publication Date:

August 20, 2020

Filing Date:

February 11, 2020

Export Citation:

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Assignee:

SAMSUNG ELECTRONICS CO LTD (KR)

International Classes:

G06F11/34; G06F11/30

Foreign References:

US10120779B1	2018-11-06
US20170168917A1	2017-06-15
US20170161129A1	2017-06-08
US20160378582A1	2016-12-29
JP2017010431A	2017-01-12
US7542985B1	2009-06-02
US20180074933A1	2018-03-15

Other References: