Title:
TURN MANAGEMENT SYSTEM, TURN MANAGEMENT DEVICE, AND PROGRAM
Document Type and Number:
WIPO Patent Application WO/2018/062359
Kind Code:
A1
Abstract:
The present invention cooperatively performs turn-waiting management and management of the usage situation of equipment and increases the convenience of congestion management. A turn management system (1000) that manages turn-waiting at a facility and comprises: a first storage unit (110) that holds a turn-waiting list that includes information on the status of turn-waiting groups at the facility; a second storage unit (110) that holds information that is provided to turn-waiting customers whose turns have arrived on the usage situation of a plurality of pieces of equipment at the facility; a first display unit (216) that displays information on the turn-waiting list; a second display unit (216) that displays information on the arrangement and usage situation of each piece of equipment; an input unit (215) that selects a turn-waiting group whose turn has arrived from the turn-waiting list displayed by the first display unit (216) and accepts an operation that assigns the selected turn-waiting group to one of the pieces of equipment displayed by the second display unit (216); and a management unit (120) that, on the basis of the operation, updates the status of the selected turn-waiting group to guidance-complete and updates the usage situation of the equipment to which the turn-waiting group has been assigned to in-use.
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Inventors:
WATASE TAKEHIRO (JP)
SHINTANI AKINORI (JP)
SHINTANI AKINORI (JP)
Application Number:
PCT/JP2017/035134
Publication Date:
April 05, 2018
Filing Date:
September 28, 2017
Export Citation:
Assignee:
RECRUIT HOLDINGS CO LTD (JP)
International Classes:
G06Q50/10
Foreign References:
| JP2007264702A | 2007-10-11 | |||
| JP2016122355A | 2016-07-07 | |||
| JP2004038823A | 2004-02-05 | |||
| JP2016015047A | 2016-01-28 | |||
| JP2002259577A | 2002-09-13 | |||
| JP2002311170A | 2002-10-23 | |||
| JP2005228176A | 2005-08-25 |
Attorney, Agent or Firm:
INABA, Yoshiyuki et al. (JP)
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