Title:
LOBBY RECEPTION GUIDANCE SYSTEM AND RECEPTION DEVICE
Document Type and Number:
Japanese Patent JP3648338
Kind Code:
B2
Abstract:
PROBLEM TO BE SOLVED: To perform distribution to windows corresponding to the visiting purpose of a customer and individual information by making a visiting user input the visiting purpose by an input device and specifying the window where the user is to go corresponding to the visiting purpose inputted to the input device by a controller connected to the input device.
SOLUTION: A bank card is inserted to a card reader 3 and the visiting purpose such as the consultation of financing and the various reports of address change, etc., is inputted on a customer operation panel 2. The information of the inputted visiting purpose is sent from a reception terminal 1 to a business office server 9. At the time of detecting that the window is turned to a free state, the business office server 9 reads the information of the next customer to be guided to the window and transmits a reception number and the information of the pertinent window to a customer calling device 6. Also, the information of the customer is transmitted to a window terminal 12 installed at the pertinent window. Then, the window terminal 12 displays the information of the customer to be guided and specifies the window where the customer is to go.
Inventors:
Tomoyuki Sugiyama
Masataka Fujinami
Masataka Fujinami
Application Number:
JP30442896A
Publication Date:
May 18, 2005
Filing Date:
November 15, 1996
Export Citation:
Assignee:
株式会社日立製作所
International Classes:
G07D9/00; G06F19/00; G06Q10/00; G06Q30/02; G06Q40/00; G06Q40/02; G06Q50/00; (IPC1-7): G06F17/60; G07D9/00
Domestic Patent References:
| JP3148757A | ||||
| JP8263556A | ||||
| JP8221642A |
Attorney, Agent or Firm:
Yasuo Sakuta
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