Title:
CUSTOMER SERVICE ASSISTANCE SYSTEM
Document Type and Number:
WIPO Patent Application WO/2019/208327
Kind Code:
A1
Abstract:
This information processing device (terminal 100) comprises: a photography means (photography part 180) for photographing a scene around a user; a voice acquisition means (voice input part 190) for acquiring what has been uttered by the user; analysis means (analysis part 130, information generation part 110) for analyzing the acquired voice on the basis of the photographed image; and an output means (output part 120) for outputting the result of the analysis.
Inventors:
KANEKO KAZUO (JP)
Application Number:
PCT/JP2019/016317
Publication Date:
October 31, 2019
Filing Date:
April 16, 2019
Export Citation:
Assignee:
KANEKO KAZUO (JP)
International Classes:
G06Q50/12; G06F3/01; G06F3/0481; G06F3/16; G06Q30/06; G10L15/00; G10L15/10
Foreign References:
| JP2017162027A | 2017-09-14 | |||
| JP2006208751A | 2006-08-10 | |||
| JP2007004282A | 2007-01-11 | |||
| JP2004252497A | 2004-09-09 | |||
| JP2016035703A | 2016-03-17 | |||
| JP6240291B1 | 2017-11-29 |
Attorney, Agent or Firm:
ASAHI PATENT FIRM (JP)
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