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Patent Searching and Data


Title:
DEVICE DAMAGE FEEDBACK METHOD AND SYSTEM
Document Type and Number:
WIPO Patent Application WO/2017/201651
Kind Code:
A1
Abstract:
Disclosed are a device damage feedback method and system. The device damage feedback method comprises: a commodity server obtains, by means of a communication link established with a client, commodity abnormality information that is reported by the client to the commodity server; push commodity repair information to the client according to the commodity abnormality information, and receive the commodity repair information by the client to obtain the commodity repair result; and classify the obtained commodity repair result according to a device used by a commodity so as to obtain device damage information, and feed back the device damage information to a device server so as to count the use of the device by the device server according to the device damage information. The present invention can effectively improve the accuracy of improving devices by a device manufacturer.

Inventors:
LI LING (CN)
XING YONGSHUAI (CN)
QIN GUOMI (CN)
ZHONG ZHIWEI (CN)
MO WEIXIONG (CN)
LIU LIHUA (CN)
SU MINGZHU (CN)
LI WANJIAN (CN)
ZHU PENGHUI (CN)
CHEN YANG (CN)
Application Number:
PCT/CN2016/082998
Publication Date:
November 30, 2017
Filing Date:
May 23, 2016
Export Citation:
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Assignee:
SHENZHEN SAIYI SCIENCE & TECH DEVELOPMENT CO LTD (CN)
International Classes:
H04L29/08
Foreign References:
CN104601370A2015-05-06
CN105321083A2016-02-10
CN105066381A2015-11-18
CN104506893A2015-04-08
CN102761613A2012-10-31
Attorney, Agent or Firm:
SHENZHEN LUNGTIN LIANDING INTELLECTUAL PROPERTY AGENT LTD. et al. (CN)
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