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Title:
SHOPPING GUIDE ROBOT SYSTEM AND CUSTOMER IDENTIFICATION NOTIFICATION METHOD OF SHOPPING GUIDE ROBOT
Document Type and Number:
WIPO Patent Application WO/2015/101314
Kind Code:
A1
Abstract:
A shopping guide robot system and a customer identification notification method of the shopping guide robot. The system comprises: the shopping guide robot and a background service terminal (4), wherein a body of the shopping guide robot is arranged with a control unit (1), a movement unit (2), a communication module (11) and a camera unit (3) used for collecting images, the control unit (1) is arranged with a customer identification module (12), the customer identification module (12) is used for identifying a human face in an image and sends a first signal after determining that the human face is a customer, the control unit (1) receives the first signal and sends a second signal to the background service terminal (4) through the communication module (11), and the background service terminal (4) receives the second signal and sends a notification signal. According to the shopping guide robot system and the customer identification notification method of the shopping guide robot, background personnel, with a customer prompting system, do not need to stare at a monitoring screen constantly to view whether a customer needs to be served. A background will automatically prompt whether a customer enters or needs help, reducing work strength.

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Inventors:
TANG JINJU (CN)
Application Number:
PCT/CN2014/095795
Publication Date:
July 09, 2015
Filing Date:
December 31, 2014
Export Citation:
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Assignee:
ECOVACS ROBOTICS CO LTD (CN)
International Classes:
G06K9/00
Foreign References:
CN102059700A2011-05-18
CN101618542A2010-01-06
CN101927490A2010-12-29
CN101436037A2009-05-20
CN102289556A2011-12-21
CN102411368A2012-04-11
CN102411749A2012-04-11
US20040249510A12004-12-09
Attorney, Agent or Firm:
BEIJING SUNHOPE INTELLECTUAL PROPERTY LTD. (CN)
北京信慧永光知识产权代理有限责任公司 (CN)
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