SYSTEM, METHOD, AND PROGRAM FOR DIALOGUE OPERATION ASSISTANCE, AND RECORDING MEDIUM IN WHICH PROGRAM IS RECORDED

Title:

SYSTEM, METHOD, AND PROGRAM FOR DIALOGUE OPERATION ASSISTANCE, AND RECORDING MEDIUM IN WHICH PROGRAM IS RECORDED

Document Type and Number:

WIPO Patent Application WO/2023/175964

Kind Code:

A1

Abstract:

Provided is a dialogue operation assistance system comprising: a conversation log display information generation unit that generates display information for displaying a conversation log acquired of a conversation between a user and the user's conversation partner; a task set display information generation unit that generates display information for displaying a plurality of task fields in an order in which a plurality of tasks should be conducted, the plurality of task fields respectively corresponding to the plurality of tasks set in the order in which the plurality of tasks should be conducted; and a task state display information generation unit that, if it is determined regarding one of the plurality of tasks that an utterance or an image of the user, an utterance of the conversation partner, or an image of the conversation partner corresponds to any of one or more types of feature points in the conversation, generates display information for displaying indicators respectively corresponding to the feature points in the task fields respectively corresponding to the tasks. In response to an indicator being pressed, the conversation log display information generation unit focuses on the utterance of the user or the user's conversation partner in the conversation log corresponding to the feature point associated with the indicator, and generates display information for displaying the conversation log.

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Inventors:

NIIRO HIROTAKA (JP)
NAKAJIMA ATSUSHI (JP)
HIRAI SHUICHI (JP)

Application Number:

PCT/JP2022/012828

Publication Date:

September 21, 2023

Filing Date:

March 18, 2022

Export Citation:

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Assignee:

UMEE TECH INC (JP)

International Classes:

G06Q10/10

Domestic Patent References:

WO2004023772A1

2004-03-18

Foreign References:

JP2022012245A	2022-01-17
JP2007088645A	2007-04-05

Attorney, Agent or Firm:

TANAKA Shinichiro et al. (JP)

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